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Case Study
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K-Track: Building a Secure Client Operations Platform

Task management, quote approvals, milestone payments, secure files, and analytics in one workflow.

Overview

Client
WIK Technologies / Internal Product
Industry
Client Operations
Status
Live and evolving

K-Track was built to replace fragmented client delivery workflows with one platform for onboarding, task tracking, quote approvals, payment collection, secure file handling, and reporting.

Challenge

  • Support both guest clients and registered users without splitting data across systems.
  • Keep tasks, files, quotes, and messages tied to the same workflow.
  • Protect milestone payments from amount tampering and replay issues.
  • Give operators visibility into revenue, payment state, and task throughput.

Solution

Hybrid client model

K-Track supports guest clients, full accounts, and upgrade paths that preserve task history.

Secure quote and payment flow

The platform manages quote approval, deposits, final balances, and Paystack verification through server-issued payment intents and amount checks.

Secure delivery layer

Files are attached to tasks and downloaded through authenticated endpoints, while task-level chat keeps collaboration in context.

Operational analytics

Dashboards expose revenue, quote acceptance, payment status, task completion, and storage trends.

Tech Stack

Frontend

  • React 19
  • TypeScript
  • Tailwind CSS
  • Vite

Backend

  • Node.js + Express
  • MySQL / TiDB
  • JWT + CSRF protection
  • Paystack + Resend

Infrastructure

  • Vercel
  • Render-style Node hosting
  • Cloudflare R2 / S3-compatible storage

Impact

  • Centralized quotes, tasks, files, chat, and payments in a single dashboard.
  • Enabled both lightweight guest workflows and secure registered client accounts.
  • Improved payment trust with server-owned amount calculation and validation.
  • Added business reporting that helps operators plan and follow up.
  • After hardening, the February 26, 2026 penetration test reported no open vulnerabilities.

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